![]() When the RMA is established, Elgato will give you shipping instructions and labels.Įlgato does not require devices to be sent in with their original packaging, but also does not cover the cost of purchased packing material for RMAs. Please be sure to save your receipt upon purchase of your new Elgato product. Proof of Purchase is required in order to replace your product. Items purchased from individuals through any channel, are not covered under the warranty.įor areas outside of the US, please check the Corsair warranty page for your region.įor more information on Amazon resellers, please check the Authorized Resellers of Elgato on Amazon. In the United States of America, Elgato-branded products are only covered by Corsair's warranty if they are purchased from or a Corsair-authorized reseller.Ĭorsair's warranty will not be available if you purchase Elgato-branded products from an unauthorized reseller. Some important considerations to keep in mind: If you need to seek out warranty coverage for your Elgato product, please visit and contact our team.Įlgato Gaming Customer Service agents are available Monday through Friday, 9 AM to 5 PM PST, via email.Įlgato Gaming Technical Support agents are available every day of the year, 10 AM to 6 PM PST, via email or phone. Refurbished products have different warranties - please see the Corsair Warranty page for more info. The warranty period is 2 years for products bought new in box. For detailed warranty information about your Elgato products, please see this page at CORSAIR:Įlgato has partnered with CORSAIR since July of 2018, and we now follow their warranty procedures. ![]()
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